There are several trends occurring in the world today, among many is the movement to computer based information systems. Managers need to be informed about the trends in information systems and hence participate fully in its development and management. This course studies the range of information systems needed to provide support for management in decision-making, planning and control. The starting point, therefore, is the set of potential managerial problems and opportunities, and the associated information requirements. Organisational diagnostics are considered for problem/opportunity identification. Solution approaches are developed and used as the basis for describing the structure, characteristics and management of generic categories of systems such as Decision Support Systems (DSS), Executive Information Systems (EIS) and Expert Systems (ES).
At the end of the course the students should be able to: