PERFORMANCE MANAGEMENT

As one of their duties, managers at all levels in organizations, are obliged to observe the manner in which their subordinates perform their jobs, assign judgmental value on performance, and create a justification upon which employees may still have a worth to stay in the organization. This course focuses on the theoretical and practical aspects affecting the evaluation of employee performance in organizations. This course examines the importance of an effective performance management system in helping organizations define and achieve long-term and short-term goals vital to its overall success. It explains and reinforces the concept that performance management is not a one-time supervisory event, but an ongoing process of planning, facilitating, assessing and improving individual and organizational performance..Course Objectives:

• Understand the rationale for managing performance in organisations.
• Identify the key elements that make up individual performance.
• Learn what a manager can do to improve performance.
• Explain the importance of measuring the “what” and the “how” that makes up performance.
• Describe what a well-planned performance review can do for the organization and its employees.