With increased globalization, companies are facing stiffer competition and successful companies cannot afford to harbor inefficiencies if they are to be competitive. Furthermore, customers are becoming more demanding. Business processes must be designed to ensure that they are effective and meet customer requirements. A well- designed process will improve efficiency and deliver greater productivity.
On completion of the course, students are expected to develop and demonstrate knowledge and understanding, skills and other attributes in the following areas:• Knowledge and understanding: Information Systems modeling in business, Business Process Management Systems, Systems Implementation and development, Enabling IT tools and technologies..