COMMUNICATION FOR CUSTOMER CARE AND RELATIONS

Home >> Courses Catalogue >> COMMUNICATION FOR CUSTOMER CARE AND RELATIONS
Course Code: 
CSK 2115
Course Credit Units: 
4
Semester: 
Semester 1
Year of Study: 
Year 2
Undergraduate or Graduate Level: 
Undergraduate Level
Academic Programs: 
Bachelor of Arts with Communication Skills
College: 
College of Humanities and Social Sciences
School: 
School of Languages and Communication
Department: 
LinguisticsEnglish language and communication skills
Course Discipline: 
Communication Skills
Course Description & Objectives: 

This course explores the importance of customer service to an organisation’s success or overall business output. It helps students understand the need for creating and sustaining standards of excellent customer service in business operation for all kinds of organisations whether government or private. 

Learning Outcomes: 

By the end of the course the students should be able to:

  • Define customer service from a broader context
  • Provide an excellent customer service experience
  • Determine service quality
CUSTOMER CARE AND RELATIONS
File Attachments:
AttachmentSize
File CSK 2115 COMMUNICATION FOR CUSTOMER CARE AND RELATIONS.docx16.11 KB
vergineporno.com samba porno https://www.douxporno.com/5/francais-salope-rachel-adjani-est-d-sireux-de-prendre-torride-double-p-n-tration-bite/ porno gratis x